Top 10 tips for using email

Discover email best practice guidance from our Information Governance team…

It’s probably safe to say since the start of the coronavirus pandemic, the number of emails we’re all receiving has increased significantly. This is owing, in part, to the fact the majority of us are working at home and unable to go and chat to people face-to-face.

When using email, it’s important to remember to keep conversation professional and use appropriate language.

Did you know emails can be requested under the Freedom of Information Act, or Data Protection Act (where information relates to an individual)?

If not, you might want to bear this in mind the next time you compose an email. What you write could become public or be released to who it is about.

To support you, our Information Governance team has produced some Email best practice guidance: top 10 tips for using email. It includes the following areas:

  • Emails to multiple recipients
  • Sending meeting requests to more than one person
  • How to send confidential information securely
  • Password protection
  • Reporting incidents
  • Email signatures

You can also find email do’s and don’ts in the Information and Cyber Security Policy (section 12, page 11) on AskHUE. Go to Policies and resources > Policies and guidance A-Z.

One response to “Top 10 tips for using email”

  1. Naomi says:

    Really useful thank you – re guidance around consent to share email addresses on calendar invites on outlook – is this necessary for emails – aren’t these available on global anyway?

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