Speak up when you need help

We know it’s not easy to raise concerns and sometimes difficult to know what to do or where to turn when faced with a problem.

The CCG is committed to creating a culture where you feel empowered to speak up about any concerns you may have. Usually your line manager would be your first port of call if you want to speak up about something. In some cases this may not be something you feel you can do, that’s why we have our Freedom to Speak up Champion David Wallace.

David will act as an independent and impartial source of advice to everyone at any stage of raising a concern. You can be assured if you raise a concern you will always be supported and never victimised or judged.

If you would like to raise a concern, contact David via email or text 07980912171 to arrange a suitable time to talk.

We have also seen in recent reports from Public Health England, current evidence for COVID-19 shows that those from a BAME (black, Asian and minority ethnic) background have been disproportionately impacted by the disease. We also know from the media there are a lot of issues outside of COVID-19 affecting BAME people currently. This can be deeply worrying and we know this can cause additional stress and anxiety for some BAME staff.

In response to this, the NHS has set up a confidential BAME telephone support service for NHS staff.

Call 0300 012 1101 (option 2) if you are from a BAME background and would like to:

• raise a concern or an issue
• discuss something you may not want to raise directly with your line manager
• debrief anonymously from a situation or scenario
• talk to a trained volunteer.

The service is available 7 days a week, 2pm-8pm.

All calls will be confidential and you can remain anonymous if you would prefer. Get the advice you need and help improve the support offered to other BAME colleagues. Calls charged at the same landline rate as 01 and 02 numbers and included in call bundles and packages for these numbers.

You can also find lots of other helpful resources and support services on our Health and Wellbeing support page on AskHUE.