Pay
ESR and SBS - Pay and pension
ESR website
The ESR (Electronic Staff Record) website gives you access to your electronic HR record where you can:
- view your payslip and pension statement
- update your personal details
Managers can also book leave, log sickness absence and complete appraisals.
Making the most of ESR – online demos
There are several useful video style ESR online user guides which show you how to use all aspects of ESR. Either as a manager or member of staff. They range from how to check your total reward statement and P60 to changing your bank account details.
New to ESR? Here’s a short clip from the ESR online dashboard user guide to help get you started.
For any ESR queries, please email the HR Advisory team.
SBS the new payroll app
An app that lets you view your payslips from your phone is now available via our new payroll provider, NHS Shared Business Services (NHS SBS).
It provides you with easy, convenient and secure access to current and previous payslips and P60s. You can keep on top of everything pay related.
Benefits of the app include:
- Payslips – view and locate all your payroll details in one place
- Calendar – check payroll and expenses dates via a handy timeline and a countdown to your next pay day
- Discounts – take advantage of over 2,000 NHS staff discount monthly offers from leading brands, such as Apple, John Lewis, Sainsbury’s and M&S.
- Help – got a question? Get an answer with the live chat feature
MySBSPay is free to download from Google Play and the Apple App Store.
Pay and expenses deadlines
Pay day is usually the 23rd of the month. If this date falls on a weekend then pay day will be the Friday prior to the 23rd. The deadline for expenses and payroll forms is the 1st of every month.
Pay - Starters and Leavers
Welcome to WECCG. We have put together some useful information for you and your manager to get you started in your first couple of weeks. There are a number of forms that need to be completed to get you set up on all the different systems and to ensure payroll has your details. Some may have been completed by your line manager who will give you these at your first meeting. These should include the new starter form and induction checklist.
When staff join or leave us payroll need to be notified by completing these forms:
Starters
Leavers
Expenses, claims and timesheets
We have created a dedicated section for Payroll forms (P forms). This covers overtime and extra duty, travel costs, course expenses, car and cycle mileage and bank details.
They’re included here in numerical order but all feature in alphabetical order in our A-Z list in our forms and templates section. Some can be completed online and sent by email and others completed by hand, scanned and sent by email:
- Staff Appointment Form (P2 Part 1)
- Staff Appointments (P2 Part2)
- Staff Changes Form (P3)
- Staff Leaving Form (P4)
- Bank Details Form (P5)
- Overtime and Extra Duty Claim Form (P7)
- Overtime Timesheet Monthly Bank (P7A)
- Travel Expenses Guidance Note (P8)
- Travel Expenses Claim (P8)
- Course Expenses Guidance Notes (P8b)
- Course Expenses Excel (P8b)
- Cycle Mileage Claim Form (P8C)
- Car Details Application Form (P9)
- Car Details – Guidance Notes (P9)
- Travel Costs – Claim for Excess (P10A Excel form)
- Travel Costs – Excess Guidance Note (P10A Claim Excess)
Where to send expense and claim forms
Please scan all expenses claim forms and email them direct to SBS at:
Please check your line manager has signed your form before you scan and email it to SBS.
You may find the NHS Terms and Conditions of Service useful for pay and conditions issues.
Overtime and on call
Overtime and extra duty claim forms
On call
To respond to a notification of a major incident or a surge/capacity incident the CCG provide on call arrangements 365 days a year, at all times.
This is the On Call Policy for Directors and Senior Managers who participate in the on call rota.
Overpayment recovery
Every effort is made to ensure pay is timely and accurate and action is taken to reduce errors. On occasion, as a result of administrative, management oversight or error, an overpayment of salary or expenses may occur.
When an overpayment is discovered, unless it is an automatic correction between one month and the following, it will always be investigated by the Payroll Service provider.
If an overpayment has taken place the CCG has a duty to reclaim the monies paid. However this is balanced by the duty of care to those who may have difficulty in repaying the money immediately or in one lump sum. In this case staged repayment arrangements may be negotiated.
Recovery of overpayment will be the normal process followed and not the exception. Staff must inform the CCG as soon as they become aware of an overpayment.
If an underpayment is discovered by the Payroll Service provider, similar principles will apply. Investigation
and payment of monies will take place.
Contacts & links
If you need to contact Payroll please:
- call the contact centre on 0303 123 1144
- email SBS payroll
- visit the SBS Self-Service Portal
- post items to NHS Shared Business Services, Waterside House, Town Quay, Southampton, SO14 2AQ
