Having difficult conversations training

This session is about how to manage difficult conversations with a range of stakeholders.

From this course, you will learn:

  • how to manage a diverse range of difficult conversations
  • verbal and non-verbal communication
  • tools and techniques to handle difficult conversations.

To book your place, please email ccg.training@nhs.net

Date

21 Nov 2019
Expired!

Time

9:30 am - 12:00 pm

Location

Oak Room, Building 1