Capability management (performance management)

This masterclass will help managers develop the skills required to achieve their organisational objectives. The course will also familiarise delegates with the tools required for performance management.

From this workshop you will learn:

  • how to manage staff performance
  • how to record performance information accurately following CCG processes
  • your role in managing performance
  • the policies, procedures and frameworks
  • good practice that will support your staff to fulfil their roles effectively.

To book your place, please email

Spaces will be allocated on a first come first served basis.


28 Apr 2020


1:00 pm - 3:00 pm


Oak Room, Building 1